Frequently Asked Questions

COMPANY OVERVIEW

What is Obiz International?

Obiz International is a leading supplier of energy and industrial equipment across Africa. Founded in 2005 in Douala, Cameroon, the company specializes in solar panels, power generators, air compressors, chainsaws, alternators, water pumps, diesel engines, and more.

Where are your branches located?

We operate in four countries: - Cameroon (Head Office – Douala) - Central African Republic (Bangui) - Nigeria (Lagos) - Burkina Faso (Ouagadougou)

PRODUCTS AND SERVICES

What types of products do you offer?

We supply: - Solar panels and complete solar kits - Diesel and hybrid power generators - Air compressors (portable and industrial) - Chainsaws and forestry tools - Alternators and voltage regulators - Water pumps (centrifugal, submersible) - Diesel engines and spare parts - Custom energy solutions and installations

Do you provide installation and maintenance services?

Yes. We offer full installation, technical support, and preventive maintenance services for all our products.

Are your products suitable for rural and off-grid areas?

Absolutely. Our solar kits and hybrid systems are designed for remote locations, with easy setup and minimal maintenance.

SUPPORT, WARRANTY AND ORDERS

Do your products come with a warranty?

Yes. All products are covered by a manufacturer’s warranty, and we offer extended service plans upon request.

How can I get technical support?

You can contact our nearest branch or reach our support team via email or phone. We also offer on-site troubleshooting and remote diagnostics.

Do you stock spare parts?

Yes. We maintain a large inventory of genuine spare parts for all major product lines.

How can I place an order?

Orders can be placed through our website, by phone, or directly at any of our branches.

Do you offer delivery services?

Yes. We deliver across Cameroon and to neighboring countries. International shipping is available for bulk orders.

What payment methods do you accept

We accept bank transfers, mobile money, and certified checks. Payment terms vary by order size and client profile.
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